Privacy Policy

Introduction

Merry-thicket is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

• Contact information such as your name and email address when you submit enquiries through our contact form
• Information about the services you are interested in
• Technical information including your IP address, browser type, and operating system
• Information about how you use our website, including pages visited and time spent

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide requested information about our services
• To improve our website and user experience
• To analyse website usage and performance
• To comply with legal obligations

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Your consent when you submit contact forms or accept cookies
• Our legitimate interests in operating and improving our business
• Compliance with legal obligations

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, typically no longer than 24 months from your last interaction with us, unless a longer retention period is required by law.

Your Rights

Under data protection law, you have the following rights:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure of your data
• The right to restrict processing
• The right to data portability
• The right to object to processing

Third-Party Services

We may use third-party services for analytics and website functionality. These services may collect information about your use of our website in accordance with their own privacy policies.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

International Transfers

Your information may be processed in countries outside the United Kingdom. When this occurs, we ensure appropriate safeguards are in place to protect your data.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at: [email protected]